About us

The Â鶹´«Ã½'s Campus Services houses over 5,000 students throughout the academic year, and during the summer months external companies use our accommodation for conferences, summer camps, and away days.

The department was created in August 2022 by combining all the facilities teams across the University into one department to support our University strategy, in which strong campus services are essential to underpin excellence in education, research, and the experience of students, staff, visitors, and commercial customers alike.

With over 400 staff, Campus Services consists of a diverse range of teams, including Student Living, Hospitality, Retail, Cleaning and Portering, Security, Postal Services, and Landscaping.

About the role

As a Domestic Assistant, you’ll have a key role in helping students transition from living at home to fully independent living and ensuring all our accommodation users have the best possible experience when staying with us.

We currently have full-time and part-time opportunities:

• 27.5 hours per week (part-time), worked on a shift basis of 9:00am–3:00pm or 10:00am–4:00pm.
• 36.5 hours per week (full-time), typical shifts include working 9:00am–5:20pm Monday to Thursday and 9:00am–5:10pm on Friday. 

Responsibilities include:

• Cleaning accommodation areas
• Reporting maintenance issues
• Ensuring health and safety guidance is followed
• Acting as the face of the department by engaging with students and visitors

As cleaning duties are required in certain areas at weekends, there is an expectation that successful candidates will work weekends on a rota basis. Weekend working is mainly required during the summer peak period.

About you

You should:

• enjoy striving for high standards of customer service
• love working as a team
• be personable with a friendly approach

Previous cleaning experience or knowledge of working in a hotel or student accommodation is beneficial, but not essential.

Further information

These posts operate on a 5 days out of 7 rota.

For an informal discussion about the role, please contact campusserviceshr@bath.ac.uk.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equality and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, this role is eligible for a £1,000 bonus. This is payable the month after successfully passing your six months’ probation.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘other’ and note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

 

What we can offer you

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Free counselling services through Health Assured
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff discounts on postgraduate tuition fees
• Staff discount on language courses
• Generous employer contributory pension schemes
• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• A wide range of personal and professional development opportunities including Apprenticeships, LinkedIn Learning and more
• Free entry to the Holburne Museum in Bath
• Local discounts and more
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance

Find out more about our benefits and watch the video to hear from our staff about what makes the Â鶹´«Ã½ a great place to work as well as following us and .

Closing Date: 28 Jun 2026

Department: Operations & Facilities Support

Salary: £25,529 (£13.45 per hour)
Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.

About the role

As ResLife Operations Manager, you will oversee the delivery of cleaning and portering services across a portfolio of university residences, ensuring high standards of customer service, safety, and operational efficiency. 

You’ll lead both the academic-year student accommodation operation and the summer commercial business, managing resources, budgets, and staff to deliver a seamless service. Working closely with colleagues across campus, you’ll play a key role in coordinating operations, improving processes, and acting as a duty manager during peak periods.

About you

You will be an organised and proactive leader with experience managing teams in a fast-paced operational environment, ideally within accommodation, hospitality, or facilities services.

With strong communication and problem-solving skills, you can balance customer focus with financial and operational control.

You’re confident managing people, driving performance, and handling complex situations, and you take pride in delivering excellent service while supporting staff development and fostering a positive, inclusive working environment.

Further information

This is a full-time role working 36.5 hours per week over a variable shift pattern, 5 days out of 7.

For an informal discussion about the role please contact Ben Jones, Residential Services Manager (baj20@bath.ac.uk) or Jane Hately, Recruitment and Staff Engagement Coordinator (jh3809@bath.ac.uk).

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

 

What we can offer you 

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the Â鶹´«Ã½ a great place to work as well as following us and .

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

Closing Date: 23 Jun 2026

Department: Operations & Facilities Support

Salary: £31,236 to £37,694

This role is eligible for the Campus Services New Starter Bonus* (£1,000) and Campus Services Refer a Friend bonus. 

As a General Porter, you will support the smooth day-to-day operation of catering and hospitality services. Working as part of the wider team, you will help maintain high standards of cleanliness, food safety, and customer service across all outlets and facilities.

Key Responsibilities

• Assist with room and event set-ups
• Handle deliveries and distribute stock
• Support stock storage and rotation procedures
• Maintain food safety and hygiene standards
• Clean kitchen, service, and work areas
• Help maintain a safe and compliant working environment
• Work flexibly across different areas based on business needs
• Collaborate with colleagues and managers to support a positive team culture
• Contribute to delivering an excellent experience for customers, staff, and visitors

This is a varied, hands-on role suited to someone who is flexible, reliable, and able to work effectively as part of a team.

About you

We are looking for a proactive and reliable individual who enjoys working as part of a team in a fast-paced environment. The ideal candidate will have a positive, can-do attitude and take pride in delivering high standards in everything they do.

You will bring:

• Experience working in a team-based role, ideally within a hospitality or service environment
• Strong communication skills, with the ability to interact professionally with colleagues and customers
• Good organisational skills and attention to detail, particularly when handling stock and maintaining hygiene standards
• A flexible approach, with the ability to adapt to changing priorities and workloads
• A commitment to health, safety, and food hygiene practices and a willingness to undertake required training

You will also be dependable, approachable, and able to work both independently and collaboratively.  A willingness to learn, follow procedures, and contribute to continuous improvement will help you succeed in this role.

Further information

This role is offered on a full-time, permanent basis, 36.5 hours per week.

For an informal discussion about the role, please contact Jonathan Bowker, Hospitality Operations Manager, on jpb55@bath.ac.uk, or Jane Hately, Recruitment and Staff Engagement Coordinator, on jh3809@bath.ac.uk. Please ensure that you submit your application through the University website.

To know more about the department please see Working in Campus Services

Campus Services New Starter bonus*. In addition to the great benefits Campus Services’ offers, we can offer you a £1,000 bonus. This is payable the month after successfully passing your six months’ probation. Please note this bonus is pro rata for part time roles.

This role is also eligible for the Campus Services Refer a Friend bonus*. If a university staff member has ‘referred’ you to apply for this vacancy they may be eligible for a bonus. Please ensure when applying, that you select ‘Referred by current member of staff’ or note their name when answering the question ‘Where did you learn of this job?'. The referrer must be noted at time of application to be considered.

*Both bonuses are subject to terms and conditions.

We consider ourselves to be a university where difference is celebrated, respected and encouraged. We have an excellent international reputation with staff from over 60 different nations and have made a positive commitment towards gender equity and intersectionality receiving a Silver Athena SWAN award. We truly believe that diversity of experience, perspectives, and backgrounds will lead to a better environment for our employees and students and encourage applications from all genders, backgrounds, and communities, particularly from under-represented groups, and value the positive impact that will have on the university. We are committed to maintaining a safe and secure environment for our students, staff, and community by reinforcing our Safer Recruitment commitment.

We're very proud to be a signatory of the Armed Forces Covenant. an accredited Disability Confident Leader; autism friendly university, committed to building disability confidence and supporting disabled staff. 

What we can offer you 

We're continually expanding our benefits package to better support you and enhance your experience with us and the below is just an example of some of the many great benefits we offer:

• Generous annual leave allowance with an additional 5 discretionary days so that you can enjoy a positive work life balance
• Generous employer contributory pension schemes
• Cycle to work scheme
• Electric vehicle salary sacrifice scheme
• Staff discount at Team Bath gym
• Staff benefits include discounted postgraduate tuition and language courses, alongside a wide range of personal and professional development opportunities such as apprenticeships, LinkedIn Learning, and more
• Local discounts, including free entry to the Holburne Museum in Bath
• A family-friendly workplace 
• An excellent reward package that recognises the talents of our diverse workforce
• Relocation allowance
• Visa reimbursement and Interest-Free Loan to help with the cost of some immigration expenses
• Employee assistance services through Health Assured, including access to the Wisdom app

Find out more about our benefits and watch the video to hear from our staff about what makes the Â鶹´«Ã½ a great place to work as well as following us and .

Be Well at Bath

We’re committed to creating a health-supporting working environment where everyone can thrive and be at their best. We offer a range of resources to enable you to do that from your first day here, including:

• Staff support groups and networks
• A network of Staff Wellbeing Champions
• A suite of tools, resources and frameworks that enable you to be at your best and thrive

Find out more about being at your best at Bath.

 

Closing Date: 16 Jun 2026

Department: Operations & Facilities Support

Salary: £25,529
Please note the annual salary quoted is inclusive of a market supplement to ensure the annual pay rate aligns with our commitment as a voluntary living wage employer.